Key Models
Boost performance, prepare for change and implement effective strategies
All
Organisational behaviour360 Degree Assessment
360-degree feedback is a management tool that gives employees the opportunity to receive feedback from multiple sources
MarketingThe 4Ps of marketing
When launching a new product or service, you have to think carefully about a range of factors that will determine its attractiveness to consumers
StrategyThe BCG growthshare matrix
The BCG ‘growth-share matrix’ is a simple model to help with priorities
Organisational behaviourManaging work groups: Belbin team roles
A well-known personality test that measures your preference towards nine different roles you can play in a team
StrategyBlue ocean strategy
Emotional intelligence is the ability to monitor your own and other people’s emotions
OperationsAgile development
‘Agile development’ is a software development methodology that emphasises close attention to user needs, fast development cycles and small development teams
InnovationBrainstorming
Brainstorming is the generic name given to any sort of structured interactive process for coming up with new ideas
OperationsThe bullwhip effect
The ‘bullwhip effect’ illustrates the impact of coordination problems in traditional supply chains
- Organisational behaviour
Cognitive biases in decision making
John Kotter’s eight-step model for change management
- Marketing
Customer lifetime value
One useful way of thinking about your customers is as an investment
