Key Models
Boost performance, prepare for change and implement effective strategies
Organisational behaviour
- Organisational behaviour
360 Degree Assessment
360-degree feedback is a management tool that gives employees the opportunity to receive feedback from multiple sources
- Organisational behaviour
Managing work groups: Belbin team roles
A well-known personality test that measures your preference towards nine different roles you can play in a team
- Organisational behaviour
Cognitive biases in decision making
John Kotter’s eight-step model for change management
- Organisational behaviour
Emotional intelligence
Emotional intelligence is the ability to monitor your own and other people’s emotions
- Organisational behaviour
Matrix management
A matrix is an organisational structure through which people report to two or more bosses.
- Organisational behaviour
Change management: Kotter’s eight-step model
John Kotter’s eight-step model for change management
- Organisational behaviour
Mintzberg’s managerial roles
The Mintzberg managerial roles are categorized under three sections—interpersonal, informational, and decisional
- Organisational behaviour
Motivation: Theory X and Theory Y
Theory X and Theory Y represent differing perspectives on human motivation
- Organisational behaviour
Negotiating techniques: BATNA
BATNA stands for ‘best alternative to a negotiated agreement’. Whenever you negotiate with another party, there is a chance that the negotiation may break down and that you will have to fall back on some alternative course of action
- Organisational behaviour
Schein’s model of organisational culture
Cultures are hard to define and very hard to change, but they matter a lot because they shape behaviour