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Knowledge Management Plan

How can knowledge management plan support strategic choice or positioning?

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What this template contains.

Purpose. Use this plan to connect programme participants with useful knowledge, subject-matter expertise and the information created across components. Effective knowledge management reduces reinvention and duplicate work, helps people find proven answers quickly and reserves scarce expert attention for problems that genuinely require new thinking. Application. Prepare the plan early and refine it periodically. Address three complementary capabilities: collecting and sharing knowledge across the programme, connecti

Knowledge Management Plan25 fields
Document control
Program nameProgram managerProgram sponsor
A. Purpose
Purpose
B. Goals and objectives
Goals and objectives
C. Roles and responsibilities
Roles and responsibilities
D. Tools and techniques
Tools and techniques
E. Training and orientation
Training and orientation sessions

Use context

Purpose, application, discipline.

Purpose

Use this plan to connect programme participants with useful knowledge, subject-matter expertise and the information created across components. Effective knowledge management reduces reinvention and duplicate work, helps people find proven answers quickly and reserves scarce expert attention for problems that genuinely require new thinking.

Application

Prepare the plan early and refine it periodically. Address three complementary capabilities: collecting and sharing knowledge across the programme, connecting people to subject-matter experts, and using programme information systems to identify, store and deliver knowledge assets for work and decisions. Access must remain appropriate to confidentiality, intellectual property, privacy and security.

Completion discipline

Complete the document from current evidence, name its owner and approving authority, and link the plans, registers or decisions that support it. Retain approved versions and review the document whenever a material assumption, dependency, requirement or governance decision changes.

Field summary

Structured sections without protected files.

8 fields

Document control

Program name, Program manager, Program sponsor, Actual start date

1 fields

A. Purpose

Purpose

1 fields

B. Goals and objectives

Goals and objectives

1 fields

C. Roles and responsibilities

Roles and responsibilities

1 fields

D. Tools and techniques

Tools and techniques

1 fields

E. Training and orientation

Training and orientation sessions

1 fields

F. Metrics

Metrics

1 fields

G. Rewards and recognition

Rewards and recognition

10 fields

H. Approvals

Program manager, Program sponsor, Program management office director, Governance Board chairperson

Protected resources

Included resource formats.

Working sheetImplementation contextField schema
Working sheet - CSV

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