Team Charter
How can team charter improve people, teams, or organisational effectiveness?
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What this template contains.
Purpose. Use this charter to establish how the programme team will work: roles, expectations, authority, decisions, communication, conflict, administration and escalation. It complements formal governance and staffing plans with an agreed operating model for day-to-day collaboration. Application. Develop it with the team rather than imposing behavioural promises they cannot influence. Review it as membership and conditions change. The charter does not override employment policy, delegated authority, safety requirem
Use context
Purpose, application, discipline.
Purpose
Use this charter to establish how the programme team will work: roles, expectations, authority, decisions, communication, conflict, administration and escalation. It complements formal governance and staffing plans with an agreed operating model for day-to-day collaboration.
Application
Develop it with the team rather than imposing behavioural promises they cannot influence. Review it as membership and conditions change. The charter does not override employment policy, delegated authority, safety requirements or the rights of individuals to raise concerns through protected channels.
Completion discipline
Complete the document from current evidence, name its owner and approving authority, and link the plans, registers or decisions that support it. Retain approved versions and review the document whenever a material assumption, dependency, requirement or governance decision changes.
Field summary
Structured sections without protected files.
Document control
Program name, Program manager, Program sponsor, Actual start date
A. Purpose
Purpose
B. Program commitment
Program commitment statement
C. Program manager's role
Program manager's role
D. Program sponsor's role
Program sponsor's role
E. Client's role
Client's role
F. Other stakeholders
Other stakeholders involved in the program
G. Team performance objectives
Team performance objectives
H. Success measures
Success measures
I. Scope and boundaries
Scope and boundaries of the team's work
J. Deliverables
Deliverables
K. Conflict management
Conflict-management process
Protected resources
Included resource formats.
Related models